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Overview

The Australian Government requires Overseas Students have a Overseas Student Health Cover (OSHC) for the duration of their study period in Australia. The BUPA Overseas Health Cover Portal allows international students to organise Hospital and Extras health insurance, and it generates a verification letter that assists with their visa application.

Challenge

The BUPA Overseas Health Cover Portal already allowed students to apply for Hospital Cover, but not Extras Cover. The challenge was to add a new function (the ability to apply for Extras Cover) to the existing system.

Solution

We added to the Portal the ability for students to also apply for Extras Cover. This included new fields in the application form, updates to the verification letter, updates to the member information page and updates to pricing.

Services

We provided project management, business analysis and development services for the Extras Cover part of the Portal. We continue to provide hosting and support service for the whole of the Portal. 

BUPA 3